XTB Review 2026: Investor Warnings

⚠️ High Risk
📊 13 sources analyzed ⚠️ 9 warnings found 📅 Updated:
⚠️ Regulatory Status & Fraud Alerts

XTB presents a complex risk profile with legitimate licenses in Cyprus and Lithuania, but faces serious fraud allegations and regulatory warnings from multiple jurisdictions including the FCA, AFM, FINMA, CONSOB, and CSSF. Numerous clone operations impersonating XTB have been identified, and investors report withdrawal issues and undisclosed fees. Extreme caution is advised before engaging.

Overview

XTB operates in a fragmented regulatory landscape with both legitimate authorizations and serious fraud allegations. The company name has been compromised by multiple clone operations, making verification critically important for prospective investors.

Regulatory Findings: Mixed Picture

✅ Legitimate Licenses:

⚠️ Major Regulatory Warnings:

Key Investor Concerns

Conclusion

XTB's regulatory status requires extreme verification. While legitimate licenses exist in Cyprus, Lithuania, Spain, Chile, and Germany, the company faces material fraud allegations in multiple jurisdictions. The proliferation of clone operations and documented investor complaints regarding fees and withdrawals suggest heightened risk. Only engage with www.xtb.com/cy (CySEC-verified domain) after independently confirming license details through official regulators. Investors in non-regulated jurisdictions should avoid entirely due to zero consumer protection framework.

⚠️ Warnings & Alerts (9)

Alberta Securities Commission (ASC)
Alberta •
Official Regulator

The Alberta Securities Commission (ASC) has listed XTB on its Investment Caution List as of May 21, 2024. XTB is explicitly identified as an unregistered firm operating without regulatory authorization in Alberta. The ASC advises investors to avoid dealing with XTB and emphasizes the absence of investor protections for unregistered platforms.

"XTB is not registered to trade in or advise on securities or derivatives in Alberta. It is recommended that investors should not deal or engage with firms that are not registered"
  • [STATUS] XTB is not registered to trade in or advise on securities or derivatives in Alberta.
  • [ACTION] XTB added to ASC Investment Caution List on May 21, 2024.
  • [RISK] No investor protections available when dealing with unregistered firms.
  • [INSTRUCTION] Investors should not deal or engage with XTB.
  • [ALLEGATION] Website xtb-online.vip is associated with XTB unauthorized operations.
View Source ↗
Commission de Surveillance du Secteur Financier (CSSF)
Luxembourg •
Official Regulator

The CSSF (Luxembourg's financial regulator) issued an official warning against XTB S.A. on 27 November 2025, identifying it as engaged in illicit activities. The entity operates through fraudulent websites (www.sajhjkc.com and www.pogfph.com) and uses German phone numbers to solicit customers. XTB S.A. holds no authorization from the CSSF and is explicitly prohibited from offering financial services in or from Luxembourg.

"XTB S.A. is not supervised by the CSSF and has not been granted any authorisation to provide investment services or other financial services in or from Luxembourg."
  • [STATUS] XTB S.A. is not supervised by CSSF; no authorization granted.
  • [ACTION] CSSF issued official warning regarding illicit activities.
  • [RISK] Entity operates unauthorized websites and uses spoofed contact information.
  • [ALLEGATION] XTB S.A. falsely claims legitimacy to provide investment services.
  • [INSTRUCTION] Consumers should avoid engagement with identified websites and phone numbers.
  • [ALLEGATION] Four German phone numbers associated with fraudulent solicitation scheme.
View Source ↗
Companies and Stock Exchange Commission (CONSOB)
Italy •
Official Regulator

CONSOB issued Resolution no. 22830 on October 5, 2023, formally ordering XTB Empire LTD to cease unauthorized provision of investment services to Italian investors. The entity operates through xtb-empire.com and related domains, offering CFD trading without proper authorization. CONSOB confirmed the company is not registered in its official register and has received complaints from Italian retail investors unable to obtain refunds.

"To order the cessation of the infringement of article 18 of Legislative Decree no. 58/98 carried out through the website https://xtb-empire.com"
  • [ACTION] CONSOB ordered cessation of unauthorized investment services via xtb-empire.com
  • [STATUS] XTB Empire LTD not authorized or registered with CONSOB
  • [RISK] Italian investors reported inability to recover deposited capital
  • [ALLEGATION] Website replicates content of previously sanctioned domain (xtbempire.com)
  • [INSTRUCTION] Domain targets Italian investors through Italian language and cold calls
  • [ALLEGATION] No safeguards prevent registration from Italian IP addresses
View Source ↗
Dutch Authority for the Financial Markets (AFM)
The Netherlands •
Official Regulator

The AFM (Dutch Authority for the Financial Markets) issued an official warning against XTB Limited on August 13, 2024. The warning specifically identifies XTB Limited as a clone of an FCA-authorized firm, indicating fraudulent impersonation. The page references the original FCA warning and categorizes this under misuse of firm names and suspicious investment proposals.

"XTB Limited (clone of FCA authorised firm)"
  • [ALLEGATION] XTB Limited is a clone impersonating FCA-authorized firm
  • [ACTION] AFM issued official warning dated 13-08-24
  • [RISK] Firm misuses legitimate FCA authorization to deceive consumers
  • [INSTRUCTION] Consumers should verify firm authenticity before engaging
  • [STATUS] Warning linked to FCA's official fraud alert page
View Source ↗
Federal Financial Supervisory Authority (BaFin)
Germany •
Official Regulator

BaFin issued a consumer warning on January 8, 2024 regarding fraudulent websites (freedominvestment.us and freedominvestment.de) that misuse XTB's identity. The scam operators falsely claimed BaFin supervision and illegally used XTB S.A. German Branch's commercial register number and Frankfurt address without authorization. XTB itself is a legitimate, BaFin-registered Polish investment firm with no connection to the fraudulent scheme.

"This number and the Frankfurt address actually belong to XTB S.A. German Branch, which is a branch of a Polish investment firm registered with BaFin. There is no business relationship between XTB S.A. German Branch and the website operator"
  • [ALLEGATION] Fraudsters claimed XTB's Frankfurt address and commercial register number for unauthorized financial services.
  • [STATUS] XTB S.A. German Branch is legitimately registered with BaFin as a Polish investment firm branch.
  • [ACTION] BaFin explicitly states no business relationship exists between XTB and the fraudulent website operators.
  • [RISK] Consumers misled by false claims of BaFin supervision and XTB affiliation in investment solicitation scheme.
  • [INSTRUCTION] Verify company authorization through BaFin's official company database before investing online.
View Source ↗
Financial Conduct Authority (FCA)
United Kingdom •
Official Regulator

The FCA has issued an official warning against 'XTB Trading World,' identifying it as an unauthorized clone firm impersonating the legitimate, FCA-authorized XTB Limited (FRN 522157). Fraudsters are using false contact details to deceive consumers. The warning emphasizes that dealing with this unauthorized firm excludes access to Financial Ombudsman Service and FSCS protections.

"This firm is not authorised by us but has been contacting people pretending to be an authorised firm. This is what we call a clone firm."
  • [ALLEGATION] Fraudsters claim to operate as authorized firm but lack FCA authorization.
  • [ACTION] FCA identifies clone using phone +447424912789 and email [email protected].
  • [RISK] No access to Financial Ombudsman Service or FSCS compensation if things go wrong.
  • [INSTRUCTION] Verify firm authorization via FCA Financial Services Register before engaging.
  • [STATUS] Genuine XTB Limited (FRN 522157) is separate; unconnected to clone operation.
View Source ↗
Securities Commission Malaysia (SC)
Malaysia •
Official Regulator

The Securities Commission Malaysia (SC) has officially listed XTB Online Trading and XTB Online Global Trading Academy as potential clone entities on its Investor Alert List as of 30 August 2024. This designation indicates unauthorized and suspicious capital market operations. The SC explicitly warns the public against these entities and encourages reporting of any related suspicious activities.

"Potential clone entity – XTB Online Trading / XTB Online Global Trading Academy"
  • [ALLEGATION] XTB Online Trading classified as potential clone entity by SC
  • [ALLEGATION] XTB Online Global Trading Academy flagged as unauthorized operation
  • [ACTION] Entity added to official SC Investor Alert List on 30 August 2024
  • [INSTRUCTION] Public encouraged to report suspicious activities to SC
  • [RISK] Investment with these entities poses significant capital market risk
  • [STATUS] Unauthorized websites/companies per Malaysian financial regulator
View Source ↗
Swiss Financial Market Supervisory Authority (FINMA)
Switzerland •
Official Regulator

FINMA has officially listed XTBplus (xtbplus.com) on its warning list as an unauthorized entity operating without required financial market licensing. The entity is registered at Prime Tower, Hardstrasse 201, Zurich, and also operates under aliases XTB+, XTB+ online trading, and XTB Plus Trading. FINMA explicitly states these companies are not authorized and may be conducting unlicensed financial activities.

"XTBplus / xtbplus.com - These companies are not authorised and may be engaging in financial market activity without the requisite licence."
  • [STATUS] XTBplus not entered in Swiss commercial register
  • [ACTION] Listed on FINMA official warning list as unauthorized operator
  • [RISK] May be engaging in financial market activity without requisite licence
  • [ALLEGATION] Operating under multiple aliases: XTB+, XTB+ online trading, XTB Plus Trading
  • [INSTRUCTION] Public warning issued by independent Swiss financial regulator FINMA
View Source ↗
Trustpilot
International
Review Site

The Trustpilot page displays a warning that XTB's rating is unavailable due to breach of guidelines, with multiple fake reviews removed. A detailed review references FCA (Financial Conduct Authority) warnings about impersonating accounts using the XTB name. Reviewers report suspicious communication practices, excessive document requests, account blocking, withdrawal delays, and undisclosed fees. However, this is a review platform, not an official regulatory source.

"FCA warnings, suspicious emails, and major red flags — be extremely cautious"
  • [STATUS] Trustpilot suspended company rating due to guidelines breach
  • [ACTION] Multiple fake reviews removed from platform by Trustpilot
  • [ALLEGATION] FCA issued warnings about XTB name impersonation and spoofing
  • [RISK] Suspicious document requests and withdrawal processing delays reported
  • [RISK] Undisclosed fees (£1200+) charged despite "no fees" claims
  • [INSTRUCTION] User advised to verify legitimacy directly with FCA before sending documents
View Source ↗

✓ Positive Findings (4)

Bank of Lithuania (BoL)
Lithuania

The Bank of Lithuania webpage lists XTB LIMITED as a registered financial market participant operating under MiFID 2 framework. XTB is categorized as an EU/EEA crypto-asset service provider and financial brokerage firm from Cyprus lawfully providing services in Lithuania without local establishment. The listing indicates regulatory acknowledgment and supervision rather than any warning or enforcement action.

View Source ↗
Cyprus Securities and Exchange Commission (CySEC)
Cyprus

XTB Ltd is officially listed as a regulated Cypriot investment firm by CySEC, the Cyprus Securities and Exchange Commission. The firm holds Licence Number 169/12 issued on 18/04/2012 and is authorized to provide multiple investment services including order reception/transmission, execution, dealing, and portfolio management across EU member states. No warnings, enforcement actions, or regulatory alerts are present on this official CySEC regulatory page.

View Source ↗
Financial Market Commission (CMF)
Chile

XTB AGENTE DE VALORES SPA is registered with the Chilean Financial Market Commission (CMF) as an active securities agent. The entity holds current regulatory status with RUT 76690832-2 and is officially listed in the CMF's registry of supervised entities. No warnings, sanctions, or enforcement actions are indicated on this regulatory page. The company maintains valid operational authorization under CMF supervision.

View Source ↗
National Securities Market Commission (CNMV)
Spain

The CNMV webpage displays XTB S.A., SUCURSAL EN ESPAÑA in its official entity information registry. The page confirms that XTB maintains a recorded entry in the CNMV's Official Records as a Foreign Investment Service Company operating in Spain. No warnings, alerts, or enforcement actions are displayed on this registration page. The presence in the CNMV registry indicates regulatory recognition of the entity's operations.

View Source ↗

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